Profile
I'm a Sale Engineer from New Jersey. I aim to make a difference through my creative solution.
Name : Tommy La
Date of birth : October 27th
Address : 734 Palmer Avenue Maywood NJ 07607
Email : tommylala@gmail.com
Phone : 347.680.0169
Interest : full-time, contract, freelance
Skills
Experience
Corporate Sales EngineerComodo Cyber Security
January 2018 - Present
- Preparing and demonstrating live demos to prospects and provide technical support during live sessions.
- Provide training to ensure customers understand the values and services Comodo is offering.
- Building project plans and integration plans for launching partners accounts.
- Collecting, analyzing and report partners comments on application design and user interface to product managers.
- Troubleshooting issues partners are experiencing and resolving the issues in a timely fashion.
- Collaborating with marketing and sales department to strategize and delivering software solutions to prospects.
- Identifying strategic partnerships and gather market information for competitive advantages.
- Configuring customers WHMCS, cPanel, and DNS to utilize Comodo cyber security.
- Supporting sales team with RFP request from customers.
- Reviewing partners website and assist in strategic content positioning to maximize growth.
Digital Manager @ Popular Community Bank
September 2015 - December 2017
- Gathered project requirements from stakeholders and work with vendors to manage priorities, deadlines and deliverables.
- Developed and maintained website pages in content management systems.
- Collaborated with product managers and graphic designers to create splash pages.
- Updated and enhanced website contents for company Intranet platform.
- Performed QA website contents and functionality via mobile, tablet and desktop before launching to production.
- Led weekly calls with vendors to ensure all projects and campaigns are delivered within scope.
- Managed Retail Network Transformed branches which include touchscreen TVs, iPads, laptops and Check-In screens.
- Facilitated all contents with legal and compliance before launching to all digital channels.
- Provided technology training and support to all branch employees.
- Analyzed Google Analytics to measure each campaign performance.
- Partnered with media buy agency to promote product offers and brand awareness
Web Operations Analyst @ The Leading Hotel of the World, Ltd.
July 2013 - September 2015
- Created and facilitated project timelines to enhance LHW website.
- Updated and maintained website contents for all LHW properties.
- Oversee 8+ vendors and provided technical support to ensure LHW.com is operating 24/7.
- Co-chair daily meetings to ensure all stakeholders are aligned with their responsibilities.
- Worked closely with Director of Interactive Operations and Senior Product Director to maintain monthly release budget.
- Managed monthly UAT (User Acceptance Test) with internal departments and third-party vendors to ensure new scripts are working properly in stage before deploying to production.
- Led weekly conference call with partners to improve LHW.com environment.
E-MaG Content Web Coordinator @ Time Inc.
May 2010 - July 2013
- Outsourced 20+ titles of weekly and monthly magazines, such as Time, Fortune, Sports Illustrated, People, and InStyle, in order to convert InDesign and PDF files into XMLs.
- Communicated with oversea staff with specific instructions on processing each title.
- QA contents of XMLs in Serna with oversea companies prior to approving the magazine issue.
- Confirmed with each magazine department within Time, Inc. to ensure all text rights restrictions have been processed.
- Assembled PDFs in Assembler according to the print mock up given by the Print Production Department.
- Maintained daily deadlines and working under extreme pressure.
- Transferred INDD and XML files of magazines to FTP servers, including Licensing & Syndication, Barnes & Noble, and Amazon.
Education
Economics | University at Buffalo, The State University of New York
May 2009
Bachelor of Science in Business Administration
Graphic Design | Fashion Institute of Technology, The State University of New York
May 2004
Associate of Science in Communication Design